At Insight, we believe that connecting with the right therapist is crucial to realizing your goals.
Please find each provider’s biography below, and contact us at (608) 244-4859 to complete a short initial screening.
Joanna Becker LCSW (she, her, hers)
Joanna is a licensed clinical social worker with over 15 years of experience working in the mental health field. Joanna has worked with individuals across their life span including end of life and families/individuals impacted by trauma, in the community, school, and hospital settings. Joanna is passionate about providing support to children, adolescents, and their families with the focus on creating a safe space for the family system, promoting healing and connection for both child and parent. Joanna focuses on therapeutic tools that are person-centered and strengths based utilizing a blend of acceptance and commitment therapy, narrative therapy, mindfulness, therapeutic play, therapeutic art, and CBT. Joanna provides a supportive, safe place to navigate and process anxiety, depression, ADHD, grief/loss, challenges with emotional expression, life transitions, blended households, domestic violence, identity, and life stressors. Joanna is an LGBTQ+ affirming therapist.
Theresa Ditlow MA, LPC (she, her, hers)
Theresa is a licensed professional counselor who enjoys working with children, teens, adults, and families. Theresa often finds life can seem like a puzzle and she enjoys working side-by-side with her clients while they are figuring out how to put the pieces together to see the whole picture. Theresa specializes in trauma-specific interventions, such as EMDR and Trauma-Focused Cognitive Behavior Therapy, and she also utilizes other modalities, such as person-centered psychotherapy, motivational interviewing, narrative psychotherapy, solution-focused psychotherapy, and mindfulness. Theresa has experience and training working with individuals and families impacted by trauma/PTSD, perinatal/postpartum mood and anxiety disorders, life and family transitions, student-athletes, foster care, and adoption. Theresa is currently completing training in adoption competence through The Center for Adoption Support and Education (C.A.S.E) sponsored by the University of Milwaukee School of Social Work.
Victoria Ellington-Deitz MA, LPC, RSMT (she, her, hers)
Victoria works with adults. She has helped clients experiencing anxiety, obsessive compulsive disorder, stress, trauma, depression, and problems regulating behavior and emotion. Other clients come for therapy to ease life transitions, self-exploration, and self-empowerment. Victoria’s style is collaborative, involving strength-based, cognitive, behavioral, and body-centered techniques. Specializing in teaching mindfulness, visualization, and relaxation techniques for healing and well-being, Victoria has worked in a variety of agencies, hospitals, and private practice settings.
Matt Herrmann MA, LPC-IT (he, him, his)
Matt believes that people want to lead meaningful and fulfilling lives, to cultivate what is best within themselves. This belief lead him to obtain a B.A. in psychology from UW-Milwaukee and get into the field of clinical mental health. He recently completed the clinical mental health Masters program at Lakeland University, on track to become a licensed professional counselor. He is most interested in the existential-humanistic approaches paired with mindfulness to enhance the human condition.
Lynn Hyland PhD ( she, her, hers)
Lynn is a clinical psychologist who has been working in private practices for more than 20 years. She works with individual clients older than 16 and with couples. She primarily practices Cognitive-Behavioral Therapy as a treatment modality, but uses other principles as well when appropriate. Her therapy style is very directive and realistic. She enjoys helping clients learn what is behind their feelings and thoughts and how to change them as needed. Past clients have called Lynn “passionate” about her work and her desire to help each person she works with towards their goals and well-being. Lynn has advanced expertise in treating anxiety disorders like OCD, panic disorders, and phobias, as well as helping adults with ADHD and parents of children with ADHD. She approaches each person’s concerns with empathy and optimism. She can address: depression, anxiety, mood or emotional problems, anger, stress, self-esteem, assertiveness, attention deficit & hyperactivity (ADD/ADHD), obsessive thinking/compulsive behaviors, panic attacks, phobias, effects of trauma and abuse, grief and loss, parenting, marriage and relationship problems, effective communication and women issues.
Abby Kearns MSW, LCSW (she, her, hers)
Abby has worked for a variety of nonprofit entities in both the Madison and Milwaukee geographical areas. She has over 17 years’ experience working with individuals, couples and families. Her philosophy of counseling is client-centered, based on respect for the individual and a belief in each person’s intrinsic value. She believes in the potential of the human spirit to rise above painful life situations. She believes it is her responsibility as a therapist to assess what the client’s needs are, to offer hope and support, and to empower them to make the necessary changes in their lives so they can reach their goals and realize their full potential. Abby’s practice focuses on; parent coaching, women, adolescents, LGBTQ population, couples and small group counseling. Her specialty areas include; parent coaching, trauma, adjustment issues, anxiety and panic disorders, depression, post-partum depression, life transitions, mood disorders, relationship problems, self-esteem issues, career/employment struggles and spiritual concerns.
Kelly Kendricks MA, LPC-IT (he, him, his)
After many years of working with youth and adolescents in various capacities, Kelly has recently graduated with a masters degree in mental health counseling from Lakeland University. He has a strong belief that every individual has been influenced in their lives by the background in which they grew up, from family and friends to the environment in which they were raised. He believes that everyone has strengths in certain areas and takes great pride in helping others find those strengths, and helping them to become the best person they can be.
Joe Lambert MA, LPC, CSAC (he, him, his)
Joe believes that there is inherent good and worth in everyone, and uses a client-centered approach — as in, he’s not here to judge or place his morals or values onto his clients. Rather, he wants to help lead clients down the road of life to meet their personal goals. He utilizes Cognitive Behavioral Therapy, Gestalt Therapy, Existential Therapy and other approaches. He’s a licensed professional therapist and clinical substance abuse counselor skilled in helping people with a variety of issues, including anxiety, depression, co-dependency, trauma, OCD, ADHD, patience and anger issues, as well as dual diagnosis in helping those with addiction problems. He has been actively involved in the local Madison area music scene since moving here in 1998, and has witnessed the effects drugs and alcohol can have on the creative soul. His goal is to help individuals find their inner strength needed to achieve their vision of a meaningful existence. Joe has experience working with all types of clients, 15 years old and up.
Elyse Laing MS, LPC (she, her, hers)
Elyse is a licensed professional counselor who specializes in working with children, youth, and families. She has experience working with children and adolescents who struggle with school engagement, anxiety, depression, ADHD/ADD, trauma, Autism, bipolar disorder, DMDD, ODD, and other mood and behavioral disorders. Elyse understands the importance relationship in the therapeutic process and puts an emphasis on being strengths based and trauma informed in her work. While she adapts her approach to meet the client’s needs, she often uses modalities and approaches that include play, laughter, positive psychology, cognitive behavioral therapy, solution focused therapy, and parent-child interaction therapy.
Sigmund “Siggy” CANINE GOOD CITIZEN, AKC THERAPY DOG SUPREME-IT
Kate Lauth MSW, LCSW (she, her, hers)
Kate believes that each person has a unique set of gifts to offer the world and is inherently worthy of love and belonging. She works collaboratively with adolescents and adults to discover their strengths, heal emotional wounds, and find meaning and purpose in their lives. She is trained in a variety of modalities including Multi-Dimensional Family Therapy, Trauma-Focused Cognitive Behavioral Therapy, Internal Family Systems, and Sensorimotor Psychotherapy. Kate is skilled in helping people with a variety of issues including anxiety, depression, significant life changes, grief, stress, relationship challenges, and trauma. Kate’s experiences with wilderness therapy, holistic wellness, yoga and mindfulness practices influence her approach to working with clients and she enjoys integrating movement, nutrition, and nature to support the therapeutic process.
Ann Lewis MS, LPC (she, her, hers)
Ann is a licensed professional counselor with over 20 years of experience. Ann has worked with individuals across the lifespan with diverse backgrounds using individual, family, couples, and group therapy. She has worked with a variety of concerns including life transitions, depression, anxiety, trauma, grief and loss. Ann has extensive experience working with survivors of abuse. Ann’s specialized training includes: Certified Batterer’s Treatment Provider; Certificate in Aging from Boston University, Boston, Mass.; Certificate in Mental Health and the Older Adult from UW-Madison. Ann is also an adjunct instructor for a Master of Arts in Counseling program.
Carrie Merino PhD, LPC (she, her, hers)
Carrie is a licensed professional counselor with a strong passion for promoting mental health and wellness and a wealth of clinical experience. Carrie has worked with children, adolescents, adults, couples, and families in diverse clinical settings. Carrie has several specializations, including trauma-focused modalities such as Eye Movement Desensitization and Reprocessing (EMDR), Gottman Couples therapy, and Emotion-Focused Therapy (EFT). She has extensive experience in psychiatric settings and can work closely with your prescriber (psychiatrist, nurse practitioner) in supporting your mental health goals. Carrie also values natural methods for addressing a variety of mental health issues, including depression, anxiety, bipolar disorders, post-traumatic stress disorder (PTSD), addiction, and personality disorders. Carrie is also fluent in Spanish and enjoys working with and advocating for all members of our community.
Josie Montañez-Tyler MS, LMFT (she, her, hers)
Josie Montañez-Tyler has more than 20 years of social services experience with a focus on civil rights and rights for the queer community. She specializes in trauma, substance use disorders, severe and persistent mental illness, crisis stabilization, and grief/loss therapy that is grounded in a systems approach. She has a great passion for working with those who identify as marginalized and believes that instilling hope is an integral part of the process. As a therapist she remains person-centered while using techniques such as CBT, narrative therapy, and existential family therapy to assist the client in making progress towards their goals. She sees clients 18 and older.
Emily Natera LPC (she, her, hers)
Emily is a licensed professional counselor who works in individual, family, and group contexts. Emily uses a strengths-based and solutions-focused approach to empower clients to overcome challenges and create the life they want. She sees adults, teens, families, and couples who are navigating life changes, experiencing anxiety or depression, struggling with stress or anger, having relationship concerns, and those who want to heal from past wounds. She also has experience working with survivors of abuse and those who perpetrate abuse. Emily uses a variety of therapeutic interventions, including those from cognitive behavior therapy, narrative therapy, and mindfulness, to create an individualized plan so that clients can change behaviors and maladaptive patterns of thinking.
Rachel Niesen LCSW, SAC-IT (she, her, they/them)
Rachel believes that every human is born into this world with inherent dignity and worth. Rachel recognizes that during the lifespan various factors (inside of us, outside of us and between us) can disrupt the felt sense of this truth, leading to suffering. Rachel strives to work collaboratively with clients in deepening connection to themselves, tending to emotional wounds and/or breaking patterns that no longer serve by cultivating a curious, non-judgmental and strengths-based therapeutic relationship. Rachel has experience working with individuals navigating depression, anxiety, borderline personality disorder, trauma, substance addiction, attachment- related challenges, anger, stress, grief and life transitions. Rachel uses a variety of therapeutic techniques stemming from dialectical behavioral therapy, inner relationship focusing and other parts work therapies, mindfulness, harm reduction psychotherapy, and cognitive behavioral therapy.
Tracy Pederson LCSW (she, her, hers)
Tracy is a licensed clinical social worker with 30 years of experience in the field. She has worked with children, adolescents and adults in a variety of non-profit settings including residential treatment, group homes, hospitals, hospice, grief centers, and schools. Tracy earned her undergraduate degree in social work from Colorado State University and her master’s degree from Augsburg College in Minneapolis. Tracy’s approach is strengths based, and her belief is that there is always a potential for growth and change. She helps her clients focus on identifying obstacles that are causing them to feel stuck and offers a path of guidance for making more satisfying choices. As a therapist, she is open, encouraging and direct. Tracy combines her experience, education, creativity, and sense of humor with a down-to-earth, realistic approach to counseling. She aims to create a relaxed, comfortable environment where you can feel safe to explore your thoughts, frustrations, and behaviors – without fear, judgment or shame. Her areas of focus include: grief/loss, life transitions, parent coaching, chronic and/or terminal illness, school engagement, and relationship challenges. She sees clients 12 years and up.
Jeff Peterson LCSW (he, him, his)
Jeff is a Licensed Clinical Social Worker with more than 20 years experience working in a wide variety of human service agencies. Jeff has worked at UHS at UW-Madison since 2013 providing individual and group counseling to UW students. Jeff has a strong dedication to advocating for social justice and equal rights for the underserved and marginalized members of communities. As a therapist he uses a person-centered, strengths-based framework that utilizes concrete skills from DBT and CBT to collaboratively work with clients to create sustained change and develop skills to tolerate the unchangeable aspects of our worlds. Areas of specialty and interest include: traumas, identity concerns, men’s issues, couples, sex and sexuality, anger, suicidal thoughts, self-harming behaviors, wellness, substance use and abuse, spirituality, and grief/loss. Jeff aspires to co-create a non-judgmental safe therapy space. Jeff welcomes working with adults of all genders, ethnicities, races, and abilities.
Tara Rollins MA, LPC, BC-DMT (she, her, hers)
Tara has experience working with children and families, adolescents, and adults in a variety of nonprofit agencies, inpatient hospitals, residential treatment centers, community centers, schools, and outpatient clinics. She is a licensed professional counselor and a board-certified dance/movement therapist. Dance/movement therapy (DMT) integrates the creative process, movement, and verbal processing to help strengthen the body-mind connection and explore ways to express a client’s experiences in a unique and safe way to move toward healing and growth. She specializes in working with children who are on the Autism Spectrum or have experienced trauma due to abuse or being placed outside of their home. Tara also works with individuals experiencing anxiety, depression, ADHD, body-image issues/body-based traumas, and anger-management issues. Tara’s work is based on the belief that all individuals have strengths that can be used to overcome life’s challenges. Tara utilizes DMT and other creative and expressive modalities as well as mindfulness, Eye Movement Desensitization and Reprocessing (EMDR), and Cognitive Behavioral Therapy to help clients process their life experiences.
More information on Tara can be found here: https://tararollins.com/
Angela Schueffner MS, LMFT (she, her, hers)
Angela specializes in trauma/PTSD, using EMDR and trauma-focused cognitive behavioral therapy. The relief and empowerment she has seen people experience with these treatments has been truly amazing. Many have not been comfortable coming to therapy, but then the relief they experience is more than they ever thought possible.
Angela is a licensed marriage and family therapist.
Please note: Angela is available Tuesdays and Wednesdays.
Kira Story MS, MFT-IT (she, her, hers)
Kira has an M.S. in Marriage and Family Therapy. While recognizing the powerful potential for personal transformation, Kira also applies a systemic lens to examine the individual in dynamic relationships with all the systems surrounding them. Kira is interested in issues related to systemic racism, homelessness, LGBTQIA+, trauma, neurodivergence, children with special needs, attachment wounds, ethical non-monogamy, terminal illness, grief and loss. She uses Eye Movement Desensitization and Reprocessing (EMDR), Emotionally Focused Therapy, Internal Family Systems, and Narrative Therapy, as well as polyvagal and somatic approaches.
Kylie Taylor MA, LPC (she, her, hers)
Kylie has been working in the mental health field for 14 years and has been doing direct work with clients for the last 8 years. Kylie has a masters degree in counseling, and is a licensed professional counselor. Kylie works with adults 18 years and up and specializes in severe and persistent mental illness, anxiety, depression, life adjustment issues of all kinds, anger management, domestic violence, and postpartum depression and anxiety using a strength-based and client centered approach. Kylie typically utilizes a blend of CBT, positive psychology, narrative therapy, aspects of DBT, motivational interviewing, and mindfulness therapies to help individuals cope with life challenges and mental health struggles. One of Kylie‘s life philosophies is: we’re all in this together. Often times mental health issues can feel isolating and outside of our control, and seeking help shows incredible strength. With the help of others, people do overcome their fears and struggles and develop confidence and skills to use in the face of adversity.
Claire Tseng LCSW (she, her, hers)
Claire is a licensed clinical social worker who practices from the belief that all humans are worthy of safety and belonging. She has experience with children, adolescents, and adults in a variety of settings, including residential treatment, institutions, and in the community. She aims to create a non-judgmental and welcoming environment that allows for a safe and equal relationship between therapist and client. As a yoga instructor trained in trauma-informed practices, Claire believes in the inherent wisdom of the body and incorporates body-based options in her clinical practice. As a therapist, Claire is person-centered and strength-based. She uses techniques from various modalities, such as cognitive behavior therapy, dialectical behavior therapy, mindfulness, EMDR (Eye Movement Desensitization and Reprocessing), and other somatic interventions to meet the client where they are and pursue their goals.
Jessica Warpula Schultz LMFT, CFT, SNS, Sensorimotor Psychotherapist (she, her, hers)
Jessica’s body-centered approach includes traditional talk-therapy as well as sensorimotor processing, movement and food as medicine, mindfulness, and nervous system regulation for emotional stability. She specializes in trauma recovery, anxiety and panic disorders, and psychological issues related to one’s physical health condition. She also works with people experiencing difficulty setting boundaries, living with symptoms caused by stress and burnout, and those working to heal wounds caused by intergenerational family patterns.
If you’re interested in working with Jess, please contact our main office at (608) 244-4859. Jess is unable to respond to direct inquiries for services.
Emily Bosma LPC-IT, NCC, MA (she, her, hers)
Emily has been working in the mental health field for 5 years and has a passion for providing solution-focused, client-centered treatment. She received her MA from Bradley University in Peoria, IL and has been in the Madison area for the past 3 years as an LPC-IT. Emily is passionate about harm-reduction focused care. Emily strives to provide a safe and inclusive space for everyone, especially for clients in the LGBTQIA+ community. Emily advocates for all human’s right to healthcare – especially reproductive health, housing, education, and personal independence.
Nikki Cook MS, C-IAYT (she, her, hers)
Nikki is a Certified Yoga Therapist, and holds a masters degree in education-counseling and has additional certifications in trauma-informed yoga. Nikki believes yoga truly is a practice that is for every body. She specializes in yoga for eating disorders, addiction and trauma. In Nikki’s classes you will find a welcoming, supportive community. She wholeheartedly believes that yoga can be a powerful and effective component of the healing and recovery process, and is committed to finding ways to make the transformational tools of yoga available to every body.
Nikki does not accept insurance. Her rates are $110 for the first session, $80 per continuing hour-long session. Call 244-4859 with questions.
Abigail Craig BA (she, her, hers)
Abigail received her Bachelor’s degree in Psychology from Northern Illinois University. She has experience working in Triage for a residential treatment center helping individuals undergoing severe mental health difficulties, as well as the scheduling and coordination of services for people and their care providers in an outpatient setting. She enjoys sharing what she’s learned from a variety of therapeutic approaches and is passionate about encouraging people in their growth journey as they pursue their interpersonal goals. Abigail believes life is an adventure and enjoys spending her time traveling, exploring new ideas, and celebrating people’s individual cultures and perspectives.
John Dillon BA (he, him, his)
John is a Certified Peer Support Specialist and Recovery Coach who has nearly 18 years of lived experience recovering from mental health and substance use issues, the last 5 of which he spent working alongside clients, encouraging and supporting them in their own unique journeys of recovery. John uses a person-centered, strengths-based approach that focuses on instilling hope, increasing empowerment, building community, and cultivating a sense of purpose and meaning in life. John strives to build collaborative and empathically-guided peer relationships while participating in each client’s process of discovery and change, informed by his belief that the building of recovery-based skills and implementation of positive recovery strategies can lay the foundation for long-term personal success, health, and wellness.
Chienyann Khang MSW, CAPSW (she, her, hers)
Chienyann is a Certified Advanced Practice Social Worker and has over 10 years of experience working in Dane County with children, families and individuals impacted by trauma, depression and anxiety. Her experiences include working in the schools, with Hmong youth and adults, and with homeless individuals and families. Chienyann’s vision is to empower clients by providing them with the support they need to reach their goals. Chienyann is bilingual in English and both Hmong dialects.Ntxhee Yees yog ib tug Social Worker hauv lub nroog Dane tau tshaj 10 tawm xyoo lawm. Nws tau ua hauj lwm hauv tsev kawm ntawv, nrog peb Hmoob cov hluas thiab cov laus, thiab nrog cov tib neeg tsis muaj tsev nyob. Feem coob, cov tib neeg nov tau raug kev nyuaj siab los sis kev tsim txom, muaj kev nyuaj siab, thiab/los sis kev txhawj xeeb. Ntxhee Yees lub zeem muag yog txhawb tib neeg kom lawv thiaj li ncav cuag lawv lub hom phiaj. Ntxhee Yees kuj paub lus thiab ntawv Hmoob.
Kim Kies PhD, C-IAYT (she, her, hers)
Kim is a certified yoga therapist with additional training and certifications in clinical somatics education, mind-body medicine, meditation, and wellness coaching. She also has a PhD in Human Science and Master’s in public health, bringing her knowledge of health behavior change, Integral Practices, Transformative Learning, and spirituality into play. Her intentions are to help you to tap into your body, mind, emotions, and sense of spirit to help you explore and become empowered to act upon your full potential. Her expertise with clinical somatics education (based in neuromuscular re-education) is especially helpful with relieving chronic pain, tension or dysfunctional use patterns. Kim aims to tailor yogic-based practices and what they offer for you, making them accessible to all.
Kim does not accept insurance. Her rates are $110 for the first session, $80 per continuing hour-long session. Call 244-4859 with questions.
Julie Ann Martorana MSW (she, her, hers)
Julie Ann holds a Master’s of Social Work from the University of Wisconsin-Madison. After obtaining her undergraduate degree in family social science at the University of Minnesota, she spent six years in Chicago working in many settings including several schools, non-profit organizations, and the City of Chicago’s Department of Family and Support Services. Since moving to Madison, Julie Ann has done a lot of work within the LGBTQIA+ community for GSAFE, an organization dedicated to providing inclusive and affirmative spaces for young people in the state of Wisconsin. Julie Ann is deeply committed to advocating for social and racial justice. Each experience has helped Julie Ann pursue her passion for supporting individuals and families on their quests to live authentically and accomplish their goals.
Kelsey Penkal MSW (she, her, hers)
Kelsey has over 7 years of experience in the social work and mental health field, including working for non-profits, policy and advocacy work, navigating insurance and managed care, and most recently with service facilitation. She obtained her MSW from Denver University in 2019, and is in the process of becoming an LCSW. Kelsey practices from a holistic viewpoint and believes we must address the whole person in order to make positive change. She likes to work alongside clients to figure out how to best accomplish their goals. Kelsey enjoys spending time outside in nature with her two dogs, and playing pickleball!
Erika Schneider (she, her, hers)
Erika has over 20 years of experience working with individuals and families representing some of the most vulnerable populations. As a case manager, Erika provides a client-centered and individualized strengths-based approach that utilizes motivational interviewing, harm-reduction and trauma-informed care. She has an intricate knowledge of tenant-landlord rights, as well as local community and housing resources. Erika received her Bachelor of Science degree in Human Development and Family Studies from UW-Madison.
Ariyanna Toth RYT-200 (she, her, hers)
Ariyanna has always been passionate about mental health and wellness. She graduated from University of Wisconsin – Madison with a B.A. in Psychology. During her time at UW-Madison, she worked within the Laboratory for Affective Neuroscience and conducted research on the effects of mindfulness and meditation. Shortly after, she started her own meditation/yoga practice, and quickly realized the impact the practice had on her mental and physical health. She completed Yoga Teacher Training in 2017 and truly believes in the transformational effects of movement and breath work. Ariyanna pursued her Master’s in Education with a focus on Applied Behavior Analysis and is now a Board Certified Behavior Analyst. She is interested in combining her knowledge of behavior with yoga to make space for people to live their best life. Most of her free time is spent with her two dogs and she loves spending time in the garden or outdoors!
Catherine Wooddell MSW (she, her, hers)
Catherine has a masters of social work and clinical experience as a therapist with specializations in trauma and women’s issues across cultures, before moving home to Wisconsin. Catherine’s theoretical orientations are client centered and trauma informed. She works with children, adolescents, families and adults. Catherine speaks Spanish as a second language.
Catherine tiene una Maestría en Trabajo Social, y experiencia como terapeuta. Antes de volver a vivir en Wisconsin, se especializaba en trauma y problemas de la mujer a través de las culturas. Las orientaciones teóricas de Catherine son centradas en el cliente, y informados de trauma. Ella trabaja con niños, adolescentes, familias, y adultos. Catherine habla español como segunda lengua.
Claudia Parkes BA (she, her, hers)
Claudia completed her BA in Social Work at the University of Wisconsin-Whitewater shortly after Claudia joined the team at BriarPatch Youth Services where she currently serves as its Diversity and Restorative Justice Coordinator. Claudia deeply cares for those she serves and utilizes restorative best practices to work with those impacted by harm in a voluntary process designed to build understanding, strengthen relationships, and work toward healing through communication and dialogue. Claudia is currently focused on her Master’s in Social Work. Claudia’s goal is to enhance the quality of life for all people and to use her experiences to influence positive outcomes for individuals involved in and out of the human service system. Claudia serves on several organization and university committees. Outside of her professional work of all the most significant things in life is her daughter.
Jason Klein VICE PRESIDENT (he, him, his)
Jason spent more than twenty years as a graphic designer and journalist before becoming a full-time member of Insight in 2020.